ClickCease

Meet our team

Your expert team for your weight loss journey – your health and well-being are important to us.

Learn more
Melinda Kress
ViaSlim Ärzteteam und Ernährungsberater in professioneller Praxisumgebung
Dr. med. Jörg Zehetner
ViaSlim Ärzteteam und Ernährungsberater in professioneller Praxisumgebung
Norbert Niebuhr
Lukas Abraham
Shannon Helbling
ViaSlim Ärzteteam und Ernährungsberater in professioneller Praxisumgebung
Dr. med. Gezim Dervishi
ViaSlim Ärzteteam und Ernährungsberater in professioneller Praxisumgebung
Mareike Meyerdierks
Dr. med. Irina Benninger
Portraits der ViaSlim Ärzte und medizinischen Experten

“We don't just change your weight. We change how your body functions.”

5000+

Consultations in the first year

Interdisciplinary

Doctors × Nutritional Counseling × Coaching

96% Satisfaction

Patients report

No prejudice, no shame

Weight loss begins without blame. With medical understanding, genuine support, and solutions that involve the body.

Every body is unique

Weight loss is complex

Society completely misunderstands weight

Everyone should have access to modern therapies

Our Vision

A program that redefines weight loss – going far beyond traditional concepts and placing you and your journey at the heart of what we do.

Our Mission

To help people sustainably achieve their healthy weight – with medical expertise, modern therapies, and genuine, personal support.

The Experts

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Shannon Helbling

Head of Holistic Nutrition
BSc Nutrition and Dietetics

Dieticians
Shannon Helbling

Head of Holistic Nutrition
BSc Nutrition and Dietetics

About me

After completing my training as a Medical Practice Assistant, I pursued a Bachelor of Science in Nutrition & Dietetics part-time.

Subsequently, I worked for five years at the University Hospital Zurich, where I primarily cared for individuals with eating disorders, oncological conditions, and complex digestive and nutritional problems.

In addition to my professional training, my personal experience also shapes my work: A period of burnout and exhaustion showed me how deeply the body and nervous system are connected and that sustainable change requires more than just knowledge.

Education & Qualifications

  • Medical Practice Assistant (2009–2012)
  • Vocational Baccalaureate in Health and Social Care (2013-2014)
  • Bachelor of Science in Nutrition & Dietetics (2016–2020)
  • Yoga Teacher (200h, 2024)

Why ViaSlim?

Sustainable change occurs where physical, psychological, and behavioral factors are considered together.

At ViaSlim, I have the opportunity to support patients in an evidence-based, individual, and holistic manner – with nutritional counseling that goes beyond calorie counting, meal plans, and weight goals.

Central to my approach is that people feel understood, safe, and well-supported.

Dr. Gezim Dervishi

Founder & Physician
Specialist in General Medicine (Germany)

Doctors
Dr. Gezim Dervishi

Founder & Physician
Specialist in General Medicine (Germany)

About Me

I founded ViaSlim to address the growing burden of chronic diseases in Switzerland. My goal: a medical approach that not only treats symptoms but also identifies their root causes, restoring energy, quality of life, and balance to patients.

Since founding ViaSlim in 2024, I have seen how patients with overweight conditions significantly recover and improve chronic complaints within the first year through personalized programs.

Education & Qualifications

Medical Degree University of Cologne (2020), Doctorate (magna cum laude), Specialist Training at Inselspital Bern & Hirslanden Zurich, Completed US Medical Examinations (USMLE) Specialization in Functional Medicine, IFM (USA)

  • Medical Degree University of Cologne (2020)
  • Doctorate (magna cum laude)
  • Specialist Training at Inselspital Bern & Hirslanden Zurich
  • Completed US Medical Examinations (USMLE) Specialization in Functional Medicine, IFM (USA)

Why ViaSlim?

‍Because here I can practice medicine the way I've always wanted: truly understanding people, recognizing connections, and developing solutions – together with physicians, nutritionists, and lifestyle experts.

Dr. Norbert Niebuhr, MD

Founder & Medical Director 

Specialist in General Internal Medicine (FMH)

Doctors
Dr. Norbert Niebuhr, MD

Founder & Medical Director 

Specialist in General Internal Medicine (FMH)

About Me

I am committed to clinical excellence in primary care and internal medicine. As a specialist in general internal medicine with many years of experience in a senior consultant role, I combine precise diagnostics with a holistic view of the individual.

I have a particular focus in the area of Metabolic Health developed. As a specialist at the metabolic center, I bring extensive experience in caring for patients with complex metabolic diseases. A personal, direct connection with my patients is particularly important to me.

Education & Qualifications

  • Medical School in Hamburg
  • Specialist Examination in General Internal Medicine (FMH)
  • Senior Physician for General Internal Medicine

Why ViaSlim?

Because here we can provide holistic support to patients: from precise diagnostics and sustainable lifestyle changes to long-term care. For me, modern medicine means not just treating illness, but actively shaping health.

Prof. Dr. Jörg Zehetner

FMH Specialist in Visceral Surgery


Doctors
Prof. Dr. Jörg Zehetner

FMH Specialist in Visceral Surgery


Dr. Jörg Zehetner is a highly qualified surgeon specializing in reflux treatment, bariatric surgery, and diseases of the stomach and esophagus, including cancer. Through extensive training in Switzerland, Austria, and Spain, he has honed his expertise at leading surgical institutions. He is the only surgeon in Switzerland proficient in both established and innovative techniques for GERD treatment, enabling truly personalized medicine.

Dr. Ana Lasica

Doctor & Chief Growth Officer
Physician in Training – Specializing in Obesity Medicine

Doctors
Dr. Ana Lasica

Doctor & Chief Growth Officer
Physician in Training – Specializing in Obesity Medicine

About Me

My name is Ana Lasica. I am a physician and Chief Growth Officer at ViaSlim. I completed my medical studies here in Switzerland – in Fribourg and Bern – and then immediately began working in internal medicine. In emergency rooms, intensive care units, and regular wards, I repeatedly encountered patients with obesity. And I saw how profound this disease is – it affects not only the body but a person's entire life. Yet, in the healthcare system, it often isn't treated as effectively as it should be.Then I took a different path. I joined the medical team of one of the major pharmaceutical companies in the GLP-1 field, where I was able to delve deeply into the latest science surrounding metabolic health and modern obesity therapy – and get to know various treatment centers in Switzerland. During this time, I often realized: The possibilities that modern obesity medicine offers today are enormous – but they still too rarely reach patients in the right way. And at that very moment, it became clear to me: I want to go back to the patients. I want to apply this knowledge directly. That's exactly what I found at ViaSlim.I believe that everyone has the right to understand their health and make self-determined decisions.

Why ViaSlim?

‍Because here I can practice medicine the way I've always wanted to: truly understanding people, recognizing connections, and developing solutions – together with physicians, nutritionists, and lifestyle experts.

Dr. med. Irina Benninger

Specialist in General Internal Medicine FMH

Doctors
Dr. med. Irina Benninger

Specialist in General Internal Medicine FMH

About me

I see the person as a whole, not just their symptoms. As a specialist in General Internal Medicine, I bring extensive clinical experience from leading Swiss clinics, including the Lucerne Cantonal Hospital, Nidwalden Cantonal Hospital, the Swiss Paraplegic Centre, and Hirslanden Klinik St. Anna.

In recent years, I have worked as a general practitioner, supporting patients in their daily lives – where health is truly lived. My particular focus is on metabolic and hormonal medicine: I support patients on their journey to a healthy weight, stable hormones, and lasting well-being. I rely on evidence-based therapies – from nutrition and exercise to modern medical treatment methods.

Education & Qualifications

  • Medical studies at the University of Zurich
  • Specialist in General Internal Medicine (FMH)
  • Additional training in obesity and metabolic medicine
  • Clinical experience in acute and rehabilitation medicine

Why ViaSlim?

Because here, modern medicine is combined with genuine humanity. At ViaSlim, I can pursue my passion for holistic, evidence-based medicine, with time, empathy, and technology that truly supports patients. Here, we create a place where medicine becomes personal again.

Dr. med. Florian Pfefferkorn

FMH Specialist in General Internal Medicine
FMH Specialist in Nuclear Medicine

Doctors
Dr. med. Florian Pfefferkorn

FMH Specialist in General Internal Medicine
FMH Specialist in Nuclear Medicine

About Me

As a specialist with dual medical expertise, I combine diagnostic precision with a comprehensive understanding of metabolic processes. My background in both General Internal Medicine and Nuclear Medicine provides me with a particularly nuanced perspective on metabolic disorders – from the molecular level to the overall clinical picture.

At the Metabolic Center, I find the ideal opportunity to apply my internal medicine expertise specifically to patients facing complex metabolic challenges. My holistic approach – complemented by pain therapy and neural therapy – also enables me to adequately address the functional and chronic aspects of metabolic disorders.

Education & Qualifications

  • Medical studies in Hamburg
  • Residency training in Internal Medicine and Nuclear Medicine at the University Hospitals of Hamburg and Basel
  • Most recently, Senior Physician at Hirslanden
  • Additional qualifications in interventional pain therapy and neural therapy

Why ViaSlim?

Because sustainable metabolic health requires more than just symptom control. Here, we can support patients on their journey to lasting metabolic balance – with sound diagnostics, individualized therapy, and the perspective gained from years of experience in academic and clinical medicine.

Dr. med. univ. (I) Stefano Guicciardini

General Practitioner, FMH Member

Doctors
Dr. med. univ. (I) Stefano Guicciardini

General Practitioner, FMH Member

About Me

Practicing as a physician in Switzerland for 10 years, I offer comprehensive, continuous, and evidence-based, conversation-oriented medicine, responsibly supporting my patients while considering their individual needs.

Education & Qualifications

  • Medical studies at the University of Bari (Italy)
  • Completed specialist training in General Medicine in Switzerland at: Berner Klinik Montana, University of Zurich, Lucerne Cantonal Hospital
  • Medical license, State Medical Association of Baden-Württemberg, Stuttgart, Germany
  • Clinical experience in emergency medicine, rehabilitation medicine, and general practice
  • Consultations in German, French, Italian, English, and Spanish.

Why ViaSlim?

Because ViaSlim is a modern and patient-oriented specialized practice for obesity with an innovative approach, where patient health is cared for with dedication and expertise.

Mareike Meyerdierks

Nutritionist
BSc Health Education

Dieticians
Mareike Meyerdierks

Nutritionist
BSc Health Education

About me

I am a nutritionist and I love personal interaction with people. My open and positive nature helps me connect easily and create a trusting atmosphere. My goal is to truly understand you and your individual situation. During our consultation, I want you to feel well-cared for, taken seriously, and to receive all the information you need. In my free time, I love being outdoors in nature, especially hiking in the summer. I also enjoy traveling and discovering new places. I recently became a mom for the first time and look forward to returning in summer 2026.

Education & Qualifications

  • Dietitian (2011, Bielefeld)
  • Further training as a Diabetes Assistant (2011, Rheine)
  • Health Educator B.Sc. (2016, Freiburg im Breisgau)
  • Professional experience: Center for Diabetology in Hamburg Bergedorf, AOK - the health insurance company, Inselspital Bern, Oviva (online consultation, CH)

Why ViaSlim?

It's simple: Here, I can work with a great team to personally and straightforwardly advise people on achieving their goals via online consultations. The exchange with our doctors and therapists is quick and easy, which optimizes the support for you. At ViaSlim, I can not only contribute my extensive knowledge in handling GLP1 medications but also interact with people in the way I would wish for myself: respectfully, competently, and empathetically!

Languages

German & English

Lukas Abraham

Nutritionist

BSc Nutrition and Dietetics

Dieticians
Lukas Abraham

Nutritionist

BSc Nutrition and Dietetics

About me

I am passionate about holistic approaches to treating overweight and obesity, always prioritizing the well-being of my clients. It's important to me to recommend practical dietary and lifestyle adjustments that lead to sustainable changes. I combine professional expertise with empathy and a compassionate approach, in line with our motto 'No judgment, no shame'. As a nutritionist and aspiring epidemiologist, I also bring fresh scientific insights into my consultations.

Education & Qualifications

  • BSc Nutrition and Dietetics, Bern University of Applied Sciences (2020-2024)
  • State-approved Nutritionist License, OTL Academy
  • MSc Epidemiology, University of Basel (2025-2027)

Why ViaSlim?

ViaSlim aims to create sustainable changes rather than quick fixes. Its focus on practical, everyday strategies and individual support aligns perfectly with my consulting approach. That's why I see ViaSlim as the ideal framework for effective and long-term support.

Languages

German & English

Annina Tischler

Registered Dietitian BFH SVDE

Dieticians
Annina Tischler

Registered Dietitian BFH SVDE

About me

Cooking together – eating together – enjoying together. I am passionately dedicated to the diverse topics of nutrition. I aim to emphasize these values in my consultations and provide needs-based advice to people with diverse lifestyles, wishes, and goals. I enjoy accompanying patients on their personal journey and creating individual paths. Beyond nutrition, I consider exercise and social relationships equally important components of daily life, which is why a holistic perspective is central to my approach.

Education & Qualifications

  • Dietitian training at BFH (2024)

Experience

  • Cooking Class Instructor for Fit4Future (2023)
  • Workshop Leader for Movement, Brain Fitness & Mental Health for Fit4Future (2025)
  • Workshop Leader for Forest Experience Day for Fit4Future (2026)

Why ViaSlim?

Because the holistic therapeutic approach and new technologies are the key to patient-centered healthcare, and at ViaSlim, we are passionately committed to it.

Languages

German, English & French.

Melinda Kress

Head of Health Coaching & Marketing

(Blog, Newsletter, Social Media)

Coaches
Melinda Kress

Head of Health Coaching & Marketing

(Blog, Newsletter, Social Media)

About me

My focus is on a holistic and psychologically-informed approach to supporting individuals with overweight and obesity. As a psychologist (M.Sc.) and health coach, it's particularly important to me to address not only eating habits but also the emotional and mental factors behind weight.

Through my own experience with obesity, binge eating, and food noise, I understand the challenges many affected individuals face, not just from a professional but also from a personal perspective. That's precisely why empathy, understanding, and support on equal footing are central to my approach.

My approach is free from pressure and focuses on sustainable changes that are achievable in everyday life.

Education & Qualifications

  • B.Sc. Psychology, University of Basel (2017-2020)
  • M.Sc. Clinical Psychology & Neuropsychology, University of Basel (2020-2022)
  • HR Assistant (Certificate), NBW Zurich (2022-2023)

Why ViaSlim?

At ViaSlim, as a patient myself, I felt heard and understood from the very beginning. It was the first time a doctor communicated with me as an equal and took me seriously. I'm also succeeding for the first time in losing weight sustainably and preventing my emotional eating episodes. I've never felt this good!

Because I know the struggles of those affected so well, I now want to help them as part of the ViaSlim team so that they too can finally feel understood and address their issues with medical and psychological support.

Languages

German, English, French & Romanian

Italian: Basic knowledge

Denise Beqiri

Care Manager

Billing

Coaches
Denise Beqiri

Care Manager

Billing

About Me

Early on, I recognized the close connection between nutrition and health. This insight motivated me to pursue a career in this field. In my role as Care Manager at ViaSlim, patient contact is central. It's important to me to create a trusting atmosphere where everyone feels well supported. Beyond direct interaction, I also value administrative tasks. I particularly enjoy working in billing, as structured and precise work brings me joy. The combination of organization, billing, and patient care makes my daily work varied and exciting.

Education & Qualifications

  • Medical Secretary (since 2018)

Why ViaSlim

At ViaSlim, I particularly value the holistic approach, where health, nutrition, and personal care are central. It's especially important to me that each patient receives individual support. It's not about standard solutions, but about care tailored to each person's individual life situation. This precise combination of personal and professional approach makes all the difference to me and is why I truly enjoy my work at ViaSlim.

Prev
Next

Our team holds the following accreditations, certifications, or diplomas:

Our Story

ViaSlim Ärzteteam und Ernährungsberater in professioneller Praxisumgebung

How it began

ViaSlim was founded by Dr. Gezim Dervishi and Norbert Niebuhr – two best friends and experienced doctors who aim to revolutionize obesity treatment. With the valuable expertise of Prof. Dr. Jörg Zehetner, one of Switzerland's leading experts in obesity management, ViaSlim has developed one of Switzerland's first fully digital, app-based weight loss clinics.

Our ViaSlim practice

At ViaSlim, you'll find a modern, quiet practice —
a place where medical care and personal wellbeing come together.

Discreet & pleasant

Physically supervised

Centrally located

Our practice in Zurich

Asylstrasse 104, 8032 Zurich

Mon—Fr, 08 - 17:00

Easily accessible

Directions

Our Practice in Bern

Schänzlihalde 1, 3013 Bern

By appointment

Near Main Station

Directions

Directions to the viaSlim practice

Asylstrasse 104, 8032 Zurich

Schänzlihalde 1, 3013 Bern

From Zurich Stadelhofen

Tram #2
Direction Zürich Klusplatz
Hölderlinstraße stop
⏱️ Travel time approx. 5 min + 2 min on foot

Open in Google Maps

Arriving by car

Blue and white zone parking facilities in the adjacent district street

Open in Google Maps

From Bern Main Station

Bus No. 12

Towards Paul Klee Center, Casino stop

⏱️ Travel time approx. 6 min + 3 min walk

Open in Google Maps

Getting here by car

Casino parking garage nearby, blue zone parking on the neighborhood street

Open in Google Maps

Medical care without hurdles

Arrive & feel good

Therapy that adapts to you

Your blood test can detect silent health risks

ViaSlim isn't about aesthetic goals, but about sustainable, medically sound weight loss.

Chur (Medisyn)

Opening Hours

Mon–Fri: 08:00–13:00

Address

Belmontstrasse 1, 7000 Chur

 Blood collection center

Register for lab
Next
Next
Close
In cooperation with
Chur (Medisyn)

Your journey with ViaSlim, step by step

Interdisziplinäres Team aus Ärzten, Ernährungsberatern und Coaches
What problems are you struggling with?
binge eating
malaise
sleep problems
Interdisziplinäres Team aus Ärzten, Ernährungsberatern und Coaches
Which symptoms do you feel most strongly in everyday life?
prostration
sleep problems
Emotional eating
Interdisziplinäres Team aus Ärzten, Ernährungsberatern und Coaches
What would you like to improve over the next few weeks?
More movement
More stable mood
Fewer cravings
Interdisziplinäres Team aus Ärzten, Ernährungsberatern und Coaches
What are your current challenges?
binge eating
sleep problems
Brain fog
step 01

Fill out a health check

Answer a few questions about your health, lifestyle, and history.
Our team of doctors will check whether you are suitable for the treatment.

step 02

Medical consultation

Together, we discuss your symptoms, answer your most important questions and lay the basis for your individual plan with targeted tests.

step 03

Individual plan

Based on your laboratory values, a holistic treatment plan is created that combines hormones, diet, and lifestyle.

step 04

Continuous support

Regular check-ins, flexible appointments online or on site in Zurich, plus continuous adjustments to your plan with a team that will support you over the long term.

Your Options with Viaslim

Vertrauensvolle Atmosphäre ohne Scham oder Vorurteile beim Abnehmen

Why ViaSlim?

Experience a scientifically sound and personally guided approach to sustainable weight loss. A combination of personalized therapy and proven methods – so you can achieve your goals safely and confidently.

More about Viaslim
Vertrauensvolle Atmosphäre ohne Scham oder Vorurteile beim Abnehmen

Via Male

Via Male was specifically developed for men who want to regain their health and energy. We support you on your weight loss journey

For Men

Via Female

Via Female supports women at every stage of their well-being. The plan is tailored to hormonal balance, emotional well-being, and body composition.

For Women

Health Insurance & Prices

Your ideal plan – flexible, transparent, individual. Medical care, coaching & app included.

Tip: Many health insurance providers cover costs!

View pricing model
Vertrauensvolle Atmosphäre ohne Scham oder Vorurteile beim Abnehmen

Everything you need to know

Which weight loss medication is used?

After a review of your eligibility by our medical team, we can inform you about the appropriate active ingredients. We only use original branded medicines and are shipped by approved Swiss pharmacies. Our medical team is available throughout the process to answer any questions you may have.

Why is it not shown which medication is prescribed?

Due to the Therapeutic Products Advertising Act, prescription drugs may not be mentioned or advertised before a medical evaluation. Only after checking your information can our team of doctors share suitable options with you.

How does the weight loss medication work?

The drug supports weight loss by imitating a natural hormone in your body that regulates appetite and digestion. It makes you feel full longer, even with smaller portions. In addition, it decreases appetite, so patients do not feel the need to eat as often.

How long should I take the medication?

Everyone reacts differently to treatment and at a different pace. We generally recommend staying in the program for 6-12 months to reach your target weight and build healthy habits that maintain your weight over the long term

‍ Why is a minimum of 6 months recommended?

We see that our patients want to lose as much weight as possible and as quickly as possible in the beginning. However, it is unhealthy to put too much stress on your body in this way. Making small changes over time and focusing on creating healthy habits rather than focusing on the number on the scale is more sustainable, satisfying, and healthier.

Why is it recommended to stay in the program for 12 months?

Although most patients start losing weight within the first 6 months, it often takes longer to reach their target weight. A healthy rate of weight loss is 0.5-1 kg per week. Aside from weight loss through medication, the other focus of the ViaSlim program is to help you develop healthy habits of diet, exercise, sleep, stress management, and more that will maintain your weight loss. We recommend spending 12 months in the program to incorporate these new habits into your life.

Will I have to take the medication for the rest of my life to maintain the new weight?

There are no known withdrawal symptoms when treatment is stopped. However, many patients continue to experience reduced appetite and satiety even a few weeks after discontinuation, as the drug remains in the body for a while due to its long half-life. Some people have experienced weight gain after discontinuing treatment. It is therefore important that patients use time during the program to develop new habits related to diet and exercise and maintain them over the long term to maintain weight.

What happens if I have side effects?

You will be in close contact with your doctor and your care team, and regular consultations will take place in order to identify and counteract side effects at an early stage. If you experience any side effects during the ViaSlim weight loss program, you can contact your ViaSlim doctor at any time. Our team is here for you to ensure that you feel comfortable during your treatment and that any questions are answered.

What happens if I forget a dose?

If you accidentally miss your weekly dose, our medical care team advises that you can take the missed dose within 5 days of the original due date. You can then take the dose on your normal scheduled day and continue as usual. However, if more than 5 days have passed, please wait until the dose day in the following week. For example, if you should have injected on Monday, May 1 but missed your dose, you can safely make up for the injection up to and including Saturday, May 6. If it's past Saturday, you should skip this week's dose and continue as usual on Monday, May 8. If you need further assistance, please contact our medical support team.

What is the viaSlim weight loss program?

viaSlim is a physician-led weight loss program in Switzerland that combines modern medicines with medical care, nutritional advice and health coaching.

We are an approved medical center for overweight medicine (obesity center) and will not only support you digitally, but also locally in Zurich.

What makes viaSlim different from a traditional practice?

viaSlim combines the best of two worlds: medical practice and digital care.

Available locally: We're not just an online platform. At viaSlim, there are also on-site consultations in Zurich, for example for medical clarifications or when necessary for health insurance.

Modern support without unnecessary routes: Many appointments can easily take place via video or digitally. This gives you quick support in everyday life without having to drive to a practice every time.

Interdisciplinary team instead of individual appointments: You will be accompanied by a team: doctors, nutritionists and health coaches. This not only gives you a recipe, but a sustainable strategy for diet, behavior and long-term habits.

What does the program include?

Our weight loss program offers you comprehensive care that goes far beyond mere medication:

Appetite reducing drug: Acts specifically on your feeling of hunger and replicates your satiety hormones so that you feel full longer and avoid cravings.

Discreet drug delivery: Your medication is delivered reliably and securely directly to your home — conveniently and discreetly.

Medical consultation: Through continuous medical care, we ensure that the medication works optimally. If you have any questions or potential side effects, our medical team is always available to respond quickly and provide you with support.

Individual nutritional advice: In addition to medical care, our dieticians will guide you on your weight loss journey and offer tailored nutritional and lifestyle support

Access to the viaSlim app: With the free viaSlim app Do you always have your entire weight loss program in your pocket 100% digital, safe and easy.

Direct contact with your treatment team:
Chat function for quick questions
Video consultations with doctors, nutritionists and health coaches
All appointments and recommendations clearly arranged in one place

Keep an eye on your progress at any time
Documenting your development
Smart features such as Real-Time Meal Detection
Always keep an eye on your weight data

Holistic support
Our health coaches and nutritionists will guide you with a scientifically based learning curriculum, which was developed specifically for sustainable weight loss — step by step and at your own pace.

Motivation & community
As a viaSlim participant, you have access to our exclusive community. Exchange ideas with like-minded people, share successes and stay motivated even in difficult phases. It's easier to stick to it together

The result: A genuine all-round carefree package that supports you medically, emotionally and in everyday life — so that you can achieve your goals sustainably and with good guidance.

Is there a minimum contract period?

There is none Minimum contract period, which means that you can cancel at any time before your next payment. We will stop all future payments and orders.

Why is the viaSlim weight loss program better than the medication alone?

The viaSlim weight loss program offers significantly better results than taking the medication alone. The reason for this is the comprehensive care and support that the program provides. Studies show that people who seek regular medical advice, health coaching, and a supportive community in addition to medication lose significantly more weight than those who only use the medication. With viaSlim, you not only get the medication, but also the structured support to achieve long-term success and maximize your weight loss.

Is there a minimum contract period?

There is none Minimum contract period, which means that you can cancel at any time before your next payment. We will stop all future payments and orders.

How much does the program cost?

With viaSlim, you have two transparent models, depending on whether your health insurance company covers the treatment or whether you want to pay for it yourself.

  1. The basic insurance model (via health insurance)
    This model is suitable for you if you have a BMI over 28 and meets the medical requirements.
    What is covered?
    Medical consultations on site and via video during therapy
    Dietary consultations
    These services are provided by your basic insurance settled.
    Important:
    The reimbursement of costs is usually a one-time on-site consultation in Zurich (Asylstrasse 104) necessary. The If suitable for you, we will reimburse you for the cost of medicines with the health insurance company , you don't have to worry about anything.

  2. The self-payer model
    Start the best price-performance weight loss program in Switzerland now, just 299CHF per month including medication. No hidden costs — Prescription, medical care, shipping & increasing doses* included


Here's how it works: After your first payment and the program starts, you will receive every 28 days: 299 CHF calculated. The medication is delivered directly to your home. There is no minimum term, you can cancel your next order anytime before the next payment date.

*Please note that this applies to the standard dosing schedule. Doctors may prescribe a higher dose if you have taken the medication before. If you want to increase your dosage (if well tolerated and with medical approval), additional costs may apply.

How does the 28-day money-back guarantee work?

Your health is paramount to us. That is why we offer a 28-day money-back guarantee for all our patients in the self-pay model to start our treatment plan as part of the weight loss program - in case you are unable to continue due to side effects or a change in your health situation.To avoid waste of medication and ensure responsible use, the warranty is valid under the following conditions:

- It relates exclusively to the entry-level treatment plan, a refund is not possible for higher dosage levels.

- The warranty only applies if you the treatment due to side effects or medical reasons must cancel.

The refund request must:

- Within 28 days be placed after your first prescription order

- And before you ship your second scheduled delivery Get in with us

The warranty can once per patient If you think you're eligible, simply contact our support team — we'll empathize with you through the next steps.

When does health insurance cover medication costs?

Health insurance only covers the costs of modern weight-loss drugs under clearly defined medical conditions.

It is possible to cover the costs of the medication if:

  • your BMI over 35 Read
    or
  • your BMI over 28 Read and You at least a weight-related concomitant illness have
    e.g. high blood pressure, diabetes, sleep apnea, or elevated blood lipid levels

Additionally important: In these cases, a On-site consultation in Zurich (Asylstrasse 104) needful

The best part: viaSlim takes care of everything: We will check your requirements, compile all necessary documents and take over the entire cost reimbursement process for yourself. You will be guided step by step

How do I start the program?

After you complete the medical questionnaire on our website, your answers will be reviewed by our system to ensure your eligibility for our program. If this is positive, your journey can start with viaSlim! You book the first appointment with your doctor via video consultation. We also recommend taking a blood sample, which you can do at one of our numerous laboratory centers across Switzerland or from a family doctor.

Do I need a special scale for the viaSlim program?

No a special scale is not absolutely necessary. Wir recommending However, the use of a modern body analysis scaleto be able to assess your progress as precisely and individually as possible.

Why a body composition scale is useful: Such a scale not only measures your weight, but also other values such as body fat, muscle mass and water content. This information helps our treatment team understand your progress medically based to assess and optimally adapt your therapy if necessary.

Our recommendation from viaSlim: You can of course use your own scale. Optionally, we also offer you a modern smart scale from Withings On for once 149 CHF. This resulted in an automatic transfer of the measurement values, including seamless integration into your treatment process. The scale Belongs to you and can continue to be used even after the program
The scale is Not a must, but a clear advantage for even more individual care and a better medical assessment of your progress.

What if the program isn't for me?

If the prescription medication is not suitable for you, we will refund you the amount immediately. You can stop the program at any time.

Do I need a referral from my GP?

Only if you are interested in our basic insurance model, if you have taken out the family doctor model or HMO with your health insurance company. In this case, we need a referral from your family doctor. However, you can register with us in advance, because after registration, we will receive a corresponding form which you can send to your family doctor. With a telephone model (“Telmed”), you would have to ask your insurance company to approve the assignment to us in advance (focus on obesity medicine). However, many policies include free choice of doctor, so you can easily make an appointment with us directly, either online or by telephone

Is a laboratory test required?

Yes, to participate in the viaSLIM program, we need a current laboratory test including a complete blood count, lipid profile, TSH and HbA1c and must not be older than six months.

The laboratory test can be carried out by your family doctor and the result can then be sent to viaslim@hin.ch be transmitted. Alternatively, we offer blood collection at one of our partner locations. Our partner locations can be found at: https://booking.mymediservice.ch/viaslim/

How can I cancel or reschedule an appointment?

Please let us know at least 24 hours in advance if you want to cancel or reschedule your appointment. This allows us to pass on the appointment to other patients.

You can easily cancel via:

📞 Phone: +41 79 604 9843

📧 Email: care@viaslim.ch

💻 Right in your mobile app

What happens if I cancel my appointment too late or don't show up?

Appointments not cancelled in time or unexcused will be charged with a conversion fee: This lump sum compensation is currently: CHF 50.— for appointments in the area of nutritional counseling, health coaching and CHF 75.— for medical consultations.

How can I make an appointment?

At the moment, we can still offer you vacant treatment places. If you need urgent advice, don't hesitate to contact us directly, we'll help you as soon as possible.

With viaSlim, appointments are made in several steps to ensure that you receive the best possible support:
Before you can book your initial consultation, please submit your details via our quiz enter. This helps us to check your suitability for therapy and offer you an optimal treatment plan.

1. After successful indication testing. You can make an appointment for your initial consultation directly via our digital booking form.

2. Free initial telephone consultation: If you have any questions in advance, you can book a non-binding initial consultation with our care team at any time. Feel free to write to us at support@viaslim.ch.

3. Booking in the mobile app: After registration, you can also manage and book your appointments directly in our viaSlim app, conveniently and flexibly from anywhere.

Which means of payment are there?

As with every doctor's visit in Switzerland, patients in the basic insurance model are billed using the basic insurance model. For this purpose, the services are billed directly to your health insurance company.

With the self-payment model, we allow you to conveniently pay online with a credit card. As a subscription service, we make sure you don't have to worry about running out of medication. After you register, we will charge your card regularly, depending on the treatment prescribed. Your medication is delivered by our shipping partner, so you don't have to worry about delivery.

When will the monthly payment be charged?

After the initial payment and shipping of your order, your next payment is automatically charged 28 days later to ensure continuous supply. For every additional order placed on your prescription, payment will be charged every 28 days. If you need to postpone your next payment, contact our team via the contact form.

What about the notice period?

You can cancel anytime before your next payment. We will stop all future payments and orders. Please note that the processing time can take 1-2 days. To cancel your subscription in time, please let our team know a few days before your next payment date if you would like to cancel.

How do I get the medication?

Our partner pharmacy will send you the medication directly to your home or to an address of your choice on a monthly basis. We deliver in refrigerated packages to ensure the cold chain of your medication.

When will I receive the medication?

As soon as you have completed the medical questionnaire and have had your initial consultation with one of our doctors. If the doctor determines that the treatment is right for you and that there are no further questions unanswered, you will receive your treatment plan. Once you've reviewed and confirmed your plan, your order will be sent to the pharmacy. Our partner pharmacy packs your medication and usually sends it to our patients as quickly as possible.